Buying a voucher

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  1. What if I print more than one copy of my ticket or a photocopy is made? Only one scan of the barcode on your ticket will be validated by the venue. If more than one copy were to be presented at the venue, the barcode scanner will alert the attendant that the ticket has already been scanned, and therefore admission will not be granted. It is very important therefore....
  2. What should I do if my purchased ticket is lost, stolen or damaged? Our tickets should be treated as if they are cash. You are responsible for the safe keeping of your ticket. Lost, stolen or damaged tickets cannot be replaced or refunded.  Similarly please ensure you use vouchers within their stated date validity, as once expired they cannot be replaced,....
  3. Can I on-sell evouchers or mailout tickets? No. Tickets and evouchers purchased from this website are for personal use only and cannot be on-sold. Failure to comply with this restriction may result in legal action. Indviduals can however purchase for family or friends as long as quantity purchased is not deemed to be for commercial use....
  4. Where can I find out more information about the discounted vouchers? Click on the “Learn More” or “More information” link next to each specific product to see more details. on the product. If you have already made your purchase, you can see the Terms & Conditions on the eVoucher or on the back of the Mailout ticket.
  5. Why am I being asked to identify my mobile number or to answer security questions? As an added measure of security for online purchases and to protect against credit card misuse,  the online store is using 3D secure. This authentication method is completely controlled by your financial institution and is applied randomly across purchases. During payment you may be sent a....
  6. How to redeem coupon code 1) Add item to your cart 2) Click "View and Edit Cart"  3) Enter your coupon code under "Enter discount code" and click "Apply Discount"   4) Alternativly, you can enter the coupon code at the final payment page under "Apply Discount Code" 
  7. How to buy eVouchers
  8. Technical issues booking online Disabling features such as JavaScript, cookies and pop-up windows may affect site functionality.  Enable Pop-ups To function properly, website requires your web browser be configured to allow pop-ups. Clear your browser cache Browser caches store pages you've visited online to decrease....

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